As a valued YCF customer, your satisfaction is our priority. It is important to us that you enjoy your new purchase now and into the future, all while receiving exceptional aftersales service from your local YFC dealer. Should you have any questions, issues or difficulties regarding your YCF purchase please get in touch with your local YCF dealer who is well trained in any request, large or small. In the unlikely case that your local dealer is unable to assist with your request in a satisfactory manner, you can contact YCF directly in writing. In such cases please ensure you thoroughly document all details regarding the matter and our customer service department will review the information received and respond accordingly.
6 months parts only across the range. 'Parts Only' limited warranty any YCF dealer will repair or replace any component found to be defective at no charge to the owner for the replacement parts within the limitations of this warranty. Labour is not included for fitment or repairs of any work done under a Parts Only warranty. The warranty period and warranty terms listed on your warranty document, provided at sale, supersede any such information listed within the owner's manual which is often not country specific. The warranty period that applies to your YCF product is listed in months and the warranty activation date is calculated starting from the 'purchase date' listed on your warranty document. The YCF limited warranty applies to new YCF products Imported by Lowry Australia Pty Ltd that are within warranty period to be free from equipment or manufacturing defects under normal private* use and subject to the warranty terms, conditions, limitations and exclusions listed throughout your warranty document.
Maintenance, Consumables, Transport and Receipts:
In order to take advantage of the YCF limited warranty we strongly recommend that you have servicing and maintenance performed according to the schedule contained in the owners manual completed by a YCF dealer. Only a YCF dealer has the product knowledge and tooling to ensure your YCF product is kept in the best possible operating condition. Failure to adhere to the maintenance and servicing schedule detailed in the owner's manual and not having works completed by qualified professionals will result in the expiry of the YCF limited warranty. Any requests for warranty must be made to a YCF dealer and the complete product purchased (not part thereof or defective parts only) must be supplied for the dealer to inspect and assess for repair under the terms of this warranty on your behalf. Warranty requests cannot be made by the dealer if they are unable to view and diagnose the defective product in full. Please ensure you keep on file all proof of servicing and maintenance performed on your YCF product. A copy of this information may be requested if the dealer does not already have it on file prior to a warranty request being applied for. Consumable items such as but not limited to oil filters, air filters, engine oil, spark plugs and coolant are not covered by this warranty and the cost of these items even when linked to a warranty repair are the responsibility of the purchaser. Any transportation expenses for getting your YCF product to and from your dealer for warranty work are the responsibility of the purchaser and are not covered by this warranty.
The warranty does not cover;
1. Defects relating to oxidization or corrosion.
2. Defects arising from use other than private use*, Example: commercial use*.
3. Regular maintenance and or scheduled replacement of items including but not limited to: brake pads, brake discs, serviceable bearings, spokes, clutches, clutch parts, cables, spark plugs, oil filters, sprockets, drive chain, air filters, tyres, fork seals and fork bushes.
4. Any part that has been subject to accidental damage, incorrect maintenance, inadequate storage or misuse.
5. Any damages resulting from work performed by persons other than a YCF dealer.
6. Racing or competition use.
7. Deterioration of any item due to fair wear and exposure during private use* unless there is a defect in equipment, material or manufacturing.
8. Repairs that are resulting from the use of non-genuine YCF parts.
9. YCF products modified from original specifications or fitted with non-genuine accessory or performance parts. These changes include but are not limited to: gearing changes, exhaust system changes, carburettor changes, intake system changes, timing changes and electrical changes.
10. Defects or repairs arising from the use of Ethanol based fuels.
11. Defects or repairs that are resulting from overloads or from not following instructions and information contained within the YCF product owners manual.
*Private use: Personal use only.
*Commercial use: Use for income generating or rental purpose.
The term ‘YCF Australia’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 1/19 Expansion Street, Molendinar QLD 4214. Our ABN is 24168926216. The term ‘you’ refers to the user or viewer of our website.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We may collect the following information:
name and job title
contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
We take all reasonable steps to keep secure any information which we hold about you. Personal information may be stored both electronically on our computer system, and in hard-copy form. Firewalls, 2048 Bit v3 SSL encryption, passwords, anti-virus software and email filters act to protect all our electronic information.
We do not store credit card information, we securely submit credit card information to our bank for processing.
BOOM! Product is IN STOCK and ready to go! Orders placed before 12pm weekdays (QLD Time) will be dispatched the same day.
You can decide at checkout between standard or express shipping.
For further information see our shipping policy.
DAMN IT!! Product is currently NIL STOCK and therefore will need to be backordered. However don't worry as our parts team puts in the hard yards to get stock here FAST!
In the case of Genuine YCF spare parts we air freight regularly so turnaround time from order date is typically within 4 weeks.
Sometimes quicker if we already have stock in transit.
Shipping is only paid once so any backordered items are sent on arrival without additional charges.